In compliance with CDC and Kentucky State Government recommendations, all Grayson County Water District business will be conducted via phone, email, or at the district's drive-thru window until further notice.

"Although our lobby is closed, we are still here and will continue to serve our customers as best we can," officials said in a press release. "We believe that this decision is best for the health and safety of our customers and employees. We appreciate your patience and understanding."

Online bill payment is available by going to, or customers can pay via phone by calling 1-844-517-9740. No fees apply when using either of these payment methods. Customers may also continue to mail their bills or drop them off at our drive-thru window.

"We will also strive to make all other business as convenient as possible, either by phone, via email, through our website, or at our drive-thru window," officials said. "Again, we appreciate your patience and understanding. If you have any questions or comments please call us at (270) 259-2917 or email us at"