The Grayson County Detention Center this week sent a statement announcing the official commencement for the replacement of the Motorola radio dispatch console system used by Grayson County E-911.

The new system was first announced at the mid-December Grayson County Fiscal Court meeting.

According to Woosley, parts can no longer be purchased for the old system, and, if it goes out, the county will not have 911 service. The phone service was replaced through a grant last year, but the radio system still needs to be replaced.

In 2018, Assistant Director Kim Miller wrote a grant for replacement 911 equipment with the KY CMRS Board. Grayson County E-911 was awarded 100 percent replacement cost of $105,000. The Solacom Guardian 9-1-1 system, including an upgraded IP based admin phone system, was completed in Sept. 2019.

"For the last two years, the 25-year-old console has not been supported by parts or maintenance," said Miller. "Grayson County Fiscal Court recently approved replacement of the (3) position IP based Zetron MAX Dispatch Radio System for $186,000."

Grayson County Judge-Executive Kevin Henderson said that 911 services are not as well funded now as they had been in the past since they are funded through landline telephone fees. With the move toward cellphones, 911 fees from cellphone bills are all lumped together for the entire state, and each county receives a smaller share than they did with landline phone bills.

According to Henderson, the jail funds have to bail out the program because the county’s 911 service is inadequately funded.

The new system will cost $186,039. The fiscal court approved the purchase from RCS Communication through Kentucky Association of Counties on a five-year repayment contract with a 3.56 percent interest rate. The Grayson County Detention Center will pay $40,764 per year.

"The new radio console insures interoperability with all major radio equipment, voice recorder and the Solacom 9-1-1 system," said Miller. "Via headset, the telecommunicator will be able to navigate phone and radio transmissions. The software is highly configurable to meet the current and future needs of our dispatch center. During critical incidents, MAX Dispatch can be operated over a laptop giving dispatch the ability to deploy for critical incidents securely."

The current Grayson County E-911 (2) position CML 911 System was originally put in place in 1993.

According to Miller, increase in population, wireless call-taking, and emergency calls required a third position to later be installed. Miller said that, five 5 years ago, maintenance and parts for the system became obsolete.

"Out of 120 in Kentucky, four northern counties began taking text-to-911 calls summer of 2019," she said. "When time, our Next Generation 9-1-1 system will allow our county to receive those texts, generate text-from-911 and video-enhanced data. The screen layout provides multimedia interfaces for next generation voice and instant messaging TDD/TTY for the deaf. Guardian 9-1-1 integrated uninterrupted with our CAD and voice recording equipment."

According to Miller, both the 911 and radio system can be maintained remotely, reducing costs of upgrades, service calls and expansions. Grayson County E-911’s equipment is supported by backup UPS and a generator for power failures.

"The difference between thinking/planning versus taking action is progress," she said. "Grayson County E-911 is grateful to Judge Executive Kevin Henderson, magistrates and Jailer/Director Jason Woosley for their leadership and support."

The estimated project completion date is March of this year.