Last updated: July 03. 2014 2:37PM - 492 Views
Submitted by Better Business Bureau

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In the state of Kentucky, there are no required license or background checks for people who want to become locksmiths. Absolutely anyone can take an online or mail-order course and set up a locksmith business. BBB has these tips to protect yourself from not-so-trustworthy locksmiths who can take advantage of you, when you’re locked out.

Do your research: There are a number of Locksmiths in the state that have accreditation by the BBB. Any of these businesses are considered trustworthy and offer fair rates. Non-accredited businesses can also have a good rating from the BBB, just take the time to look at the customer reviews!

Don’t pay upfront: No reputable locksmith will ask for payment until the job is done. It’s a red flag otherwise.

Stick to the agreed quote: If the locksmith gives you a quote over the phone, make sure to get the price in writing before the work begins. Many times, unscrupulous locksmiths will say one price over the phone, but once they get there, they “assess the situation” and explain that they will need to charge more. In one reported case, the locksmith said he would have to take a crowbar to the door and rip off the handle for the agreed upon price…or he could use the “slim-jim” tool for 3 times the original cost.

Find a locksmith before you need one: It’s a good idea to go ahead and have a few reliable locksmith numbers saved in your phone. That way you don’t randomly choose the first locksmith listed in a directory which you have no idea if you can trust.

Cheapest isn’t always best: Prices that are “too-good-to-be-true” usually are, and can be an indicator of unprofessional work and can result in damage to your vehicle.

Critique their advertising: Look closely at the business’ advertisements. Is the specific name of the business clearly identified? Does the ad look similar to other ads but have a different name? Does it appear that the dealer actually operates under several names?

Beware of unmarked cars: Another red flag. Most reliable operations have car decals of the company logo. Use a safe payment method: Use your credit card to pay for locksmith services for added security. Many credit cards have built-in fraud protection.

Plan ahead. Look for a reliable locksmith before you need one! Check out a locksmith at bbb.org or call 1-800-388-2222.

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