Scammers are always looking for new opportunities to scam people out of their personal information. In one of the latest scams, fake emails are going out, targeting Netflix subscribers. The phishing email leads users to a fake webpage that resembles the Netflix log-in page. Netflix users enter their account log-in information and the fake webpage claims the user’s account has been suspended. A fake customer service number is provided and a “representative” recommends the user download the “Netflix support software,” which is remote log-in software that gives the scam artist full access to the user’s computer.
Scam artists often use reputable businesses to take advantage of consumers. There are three things consumers can look out for in this email. First, the phone number is not Netflix. Instead, the number belongs to a call center in India. Second, the webpage is a pop-up. Third, the “representative” wants to log in to your computer via remote software.
Here are some tips on how to avoid this scam and others like it:
•Never let someone log in to your computer remotely. When someone logs in, they can do anything you can do on your computer. They can access anything including personal and financial information.
•Do not click links in emails. It is better to type the address in the search bar manually.
•If the URL seems odd, do not continue to go to the site. If it is a scam, it will most likely have an unusual URL. It will likely contain a common name but be accompanied by some jumbled letters or numbers.
•Always look up the company’s phone number on their website. If you need to call a company, look it up on their official website. This can make sure that you are calling a legitimate number.
For more advice on scams, visit www.bbb.org or call 1-800-388-2222.